F.A.q.
EVERYTHING YOU NEED TO KNOW
HOW DO I PAY?
- PAYMENT IS SPLIT BETWEEN DEPOSIT (NON-REFUNDABLE) AND REMAINING BALANCE. DEPOSIT IS DUE UPON BOOKING AND REMAINING BALANCE IS DUE ON OR BEFORE SESSION DAY. MULTIPLE PAYMENT METHODS AVAILABLE INCLUDING BUY NOW - PAY LATER.
HOW DO I BOOK?
- BOOKING YOUR SESSION IS EASY! YOU CAN VIEW AVAILABILTY AND SELECT YOUR CHOSEN DATE(S) CONVENIENTLY HERE ON THE WEBSITE.
WHAT SHOULD I WEAR?
- NEUTRALS! SOLIDS! LAYERS AND TEXTURES! AVOID: LOGOS, CHARACTERS, BUSY PATTERNS, PLAIDS, REDS, FLUORESCENTS. CLOTHING SHOULD BE WELL FITTED, CLEAN, WRINKLE + LINT FREE.
CAN I PICK MY IMAGES?
- YES! IF YOU WOULD LIKE TO CHOOSE YOUR OWN IMAGES, WE CAN APPLY MY PROOF GALLERY UPGRADE TO YOUR PACKAGE ($40.00.) YOU WILL RECEIVE A LINK WITH PROOF IMAGES TO SELECT YOUR FAVORITES PRIOR TO RECEIVING YOUR GALLERY OF FINAL EDITS. PROOF GALLERY UPGRADE IS ENTIRELY OPTIONAL.
WILL I RECEIVE A SNEAK PEEK?
- CERTAINLY! I AM ALMOST ALWAYS ABLE TO PROVIDE SNEAK PEEK IMAGES WITHIN ONE WEEK OF SESSION DATE. THIS IS NOT GUARANTEED SEPTEMBER-DECEMBER. SNEAK PEEK IMAGES ARE POSTED TO MY SOCIAL MEDIA PAGES. SHARE YOUR SNEAK PEEK IMAGE WITH FRIENDS TO EARN A FREE PRINT - CHECK MY FACEBOOK PAGE FOR FURTHER DETAILS!
CAN I RESCHEDULE IF NEEDED?
- OF COURSE! LIFE HAPPENS! YOU CAN MANAGE YOUR SESSION DATE RIGHT THROUGH YOUR ORIGINAL CONFIRMATION E-MAIL. THERE ARE NEVER ANY ADDITIONAL FEES TO RESCHEDULE YOUR SESSION. IF YOUR SESSION DATE HAS PASSED THEN YOU WILL NEED TO RE-BOOK A NEW SESSION (DISREGARD PAYMENT MEMOS.) NOTE: IN THE EVENT OF ILLNESS; RESCHEDULING IS REQUIRED. PLEASE REACH OUT FOR A COPY OF MY SICKNESS POLICY.
DO I NEED TO BRING ANYTHING?
- FOR THE MAJORITY OF SESSIONS - JUST YOUR SMILE! FOR FULL NEWBORN SESSIONS: PLEASE BRING SOOTHER (EVEN IF BABY DOES NOT USUALLY TAKE ONE), BOTTLE (ONLY IF BABY TAKES ONE OF COURSE), DIAPERS + BAG FOR DIRTY DIAPERS, AND ANY OUTFITS/ITEMS THAT YOU WOULD LIKE INCLUDED IN THE PHOTOS (OPTIONAL.) FOR CAKE SMASH & SPLASH: PLEASE BRING TOWEL FOR AFTER BATH (BATH OPTIONAL.)
WHERE IS YOUR STUDIO LOCATED?
THE HOME STUDIO IS LOCATED IN WEST END KINGSTON, ONTARIO. YOU WILL RECEIVE A MESSAGE PRIOR TO SESSION WITH ADDRESS CONFIRMATION IF THIS IS YOUR FIRST TIME BOOKING, TYPICALLY 24 HOURS PRIOR.
WILL I RECEIVE DIGITALS OR PRINTS?
- MY PACKAGES INCLUDE DIGITAL IMAGES ON A PRIVATE GALLERY LINK FOR EASY DOWNLOADING. YOU CAN ORDER YOUR PRINTS THROUGH YOUR GALLERY (OPTIONAL.) ALL PRINTS ARE DELIVERED TO YOUR DOOR VIA FED-EX OR UPS USUALLY WITHIN 2-4 BUSINESS DAYS.
WHY ISN'T MY COUPON CODE WORKING?
- COUPON CODES ARE CALCULATED ON THE FINAL CHECKOUT PAGE. YOU CAN CHECK WHETHER OR NOT A COUPON IS VALID BY VIEWING ADVERTISTED SALE DATES UNDER PRICING.
DO YOU PROVIDE CAKES FOR CAKE SMASH SESSIONS?
- YES! I PROVIDE EVERYTHING FOR CAKE SMASH SESSIONS - CAKE INCLUDED.
CAN I PURCHASE A GIFT CERTIFICATE FOR A FRIEND?
- YES! GIFT CERTIFICATES ARE SENT OUT ELECTRONICALLY. YOU CAN PURCHASE THEM HERE.
DO YOU PROVIDE DRESSES FOR MATERNITY SESSIONS?
- YES! I HAVE A MATERNITY CLIENT CLOSET AVAILABLE FOR USE (OPTIONAL.) VARIETY OF STYLES AND COLOURS WITH SIZING XS-XXL.
WHAT HAPPENS IN THE EVENT OF UNFAVOURABLE WEATHER?
- OUTDOOR SESSIONS ARE RESCHEDULED IN THE EVENT OF RAIN/POOR WEATHER BASED ON LOCAL FORECAST.
HOW LONG DOES IT TAKE TO RECEIVE THE FINAL EDITED PHOTOS?
- I UNDERSTAND THE ANTICIPATION OF SEEING YOUR FINAL IMAGES! MY PROCESS TYPICALLY TAKES 2-4 WEEKS DEPENDING ON SESSION TYPE (IMAGE COUNT.) QUICKER TURNAROUND TIME FOR CAKE SMASH & SPLASH PROVIDED UPON REQUEST. ALL HOLIDAY GALLERIES ALWAYS SENT PRIOR TO HOLIDAY (EASTER, CHRISTMAS, ETC.)
Ready to book?
let's do this!